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See how the work was crafted through a collaborative, hands-on approach that integrated design thinking, continuous feedback loops, and tailored enablement activities to create consistency across 100s of unaligned resources. By actively engaging with partners to understand their unique challenges, providing practical training aligned with real-world use cases, and emphasizing the measurable business outcomes of IBM Garage.
Optimizing business outcomes through curated and personalized content experiences enhances sellers' ability to find reusable and trusted professional content. I ensured alignment with business objectives and key performance indicators (KPIs) by collecting and analyzing data using web analytics software, customer surveys, revenue growth data, and by facilitating workshops and meetings to ensure stakeholder engagement and feedback throughout the program lifecycle.
The successful implementation of the Make-Ready Services pipeline with over 100 project submissions in 4 months, was achieved through a meticulous blend of strategic planning, collaborative design, the use of Generative AI and effective stakeholder engagement. I ensured the development of a robust and automated pipeline management product that streamlines the process of receiving and delivering professional grade artifacts… on-time.
Hard Skills